
- DDefine
- MMeasure
- AAnalyse
- IImprove
- CControl
- Reduces Variation- there is variation in everything but it should be minimised to increase levels of Quality and Service.
- Eliminates defects- improving right first time and saving valuable resources.
- Improves Customer Satisfaction- helping to delight customers with fit for purpose products and information.
- Reduces Waste & Costs- by highlighting areas of non value adding.
- Reduces Cycle Time- challenge everything.
- Increases Reliability- less variation, reduced errors.
- Increases Productivity- Adds capacity and reveals the hidden factory
- Sets a Standard of Excellence- through a disciplined approach to solving organisational problems using the D.M.A.I.C methodology.
Six Sigma gives valuable results by dealing with facts and data.
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Questions
What is D.M.A.I.C.?
D.M.A.I.C. stands for Define, Measure, Analyse, Improve and Control - the disciplined, data-driven six sigma method for solving organisational problems and making sure the fix stays fixed.
What is the difference between lean and six sigma?
Lean focuses on removing waste and improving flow; six sigma focuses on reducing variation and defects using data. Lean Six Sigma combines both, and Improve My Process uses whichever tools fit the problem.